Player Wellbeing

Responsible Gaming
at 78ph — Play Smart

Gaming on 78ph should always be fun, not stressful. We've built a full set of player protection tools — deposit limits, session controls, self-exclusion, and more — so every Filipino player can enjoy the platform on their own terms. Your wellbeing comes first, always.

21+

Strictly 21 and Above

In line with Philippine gambling regulations and PAGCOR licensing requirements.

Need Help Right Now?

If gaming is affecting your daily life, our support team is ready to help you set limits or self-exclude immediately.

Visit our FAQ
21+
Minimum Age Requirement
5
Player Protection Tools Available
24/7
Support for Self-Exclusion Requests
₱0
Cost to Activate Any Limit or Tool

How 78ph Keeps Gaming Safe

Responsible gaming isn't a checkbox for us — it's built into how 78ph operates every single day.

Strict 21+ Age Enforcement

Every 78ph account goes through identity and age verification before full access is granted. Players found to be under 21 are immediately removed and their deposits returned. No exceptions, ever.

Self-Exclusion Tools

Need a break? 78ph's self-exclusion feature lets you pause your account for a set period — from 24 hours to permanent closure. Once activated, self-exclusion cannot be reversed until the selected period ends.

Deposit and Loss Limits

Set daily, weekly, or monthly deposit and loss limits directly from your account settings. Limits take effect immediately when reduced and help you stay in control of your gaming budget at all times.

Session Time Controls

Set a maximum session duration so the platform automatically reminds you — or logs you out — when you've been playing for a while. It's a simple way to keep gaming in its proper place in your day.

Reality Check Reminders

78ph can send you periodic on-screen reminders showing how long you've been playing and your net session result. These reality checks are a gentle nudge to pause, reflect, and decide if you want to continue.

Dedicated Support Team

Our support team is trained to handle responsible gaming concerns with care and confidentiality. Whether you need help setting a limit or want to discuss self-exclusion, we're here — no judgment, just help.


Your Controls, Your Choice

Every responsible gaming tool on 78ph is free to use and available directly from your account dashboard. You don't need to contact support to set a deposit limit or activate a cooling-off period — though our team is always available if you'd prefer to talk it through.

These tools are designed for Filipino players who want to enjoy 78ph's game library — from Fortune Tiger to Mahjong Ways 2 — while keeping their gaming activity healthy and within their personal boundaries.

All limit reductions take effect immediately. Limit increases are subject to a 24-hour cooling-off period before they become active, giving you time to reconsider.

Deposit Limits

Cap how much you can deposit into your 78ph account per day, week, or month. Once you hit your limit, no further deposits are accepted until the period resets. You can lower your limit anytime — increases take 24 hours to activate.

Loss Limits

Set a maximum amount you're comfortable losing within a given period. When your net losses reach that threshold, 78ph will automatically restrict further gameplay until the limit period resets.

Session Time Limits

Define how long a single gaming session can last. When the timer runs out, you'll receive a notification and can choose to stop or extend. Pair this with reality check reminders for maximum awareness.

Cooling-Off Period

Take a short break from 78ph — from 1 day up to 6 weeks — without permanently closing your account. During a cooling-off period, you cannot log in or place bets. The period cannot be shortened once set.

Self-Exclusion

Choose a self-exclusion period of 6 months, 1 year, 3 years, or permanent. Your account is locked immediately and you will be removed from all marketing communications. To reopen after a fixed period, you must contact support and complete a review process.


Is Your Gaming Still Fun?

Gaming on 78ph should feel like entertainment — the same way you'd enjoy watching a PBA game or going out with friends in Makati on a Friday night. If it starts feeling like something else, it's worth pausing to check in with yourself.

The questions below are not a clinical diagnosis — they're a simple self-check. If you answer "yes" to several of them, we encourage you to use 78ph's responsible gaming tools or reach out to our support team.

Honest self-reflection matters. Problem gambling can affect anyone — regardless of income, location, or how long you've been playing. Recognizing the signs early makes a real difference.

1

Do you find yourself spending more money on gaming than you originally planned, even after deciding to stop?

2

Have you borrowed money from family, friends, or used credit to fund your gaming activity?

3

Do you feel restless, irritable, or anxious when you try to cut back or stop playing?

4

Has gaming started to affect your work, studies, or relationships with people close to you?

5

Do you find yourself chasing losses — continuing to play in an attempt to win back money you've already lost?

6

Have you tried to hide your gaming activity or the amount of money you've spent from people around you?

If you answered yes to two or more of these questions, please consider activating a cooling-off period or self-exclusion on 78ph, and speak with someone you trust. You are not alone.


How to Activate Self-Exclusion on 78ph

Activating self-exclusion on 78ph takes less than two minutes. Once confirmed, it takes effect immediately — no waiting period, no second-guessing window. Here's how to do it:

Self-exclusion on 78ph is irreversible for the duration you select. If you choose permanent exclusion, your account will be closed and cannot be reopened under any circumstances.

Prefer to speak with someone first? Contact our support team via the details on our FAQ page. Our team handles all self-exclusion requests with full confidentiality.

1
Log in to Your 78ph Account

Go to 78ph.app/login and sign in with your registered email and password. Make sure you're on a secure, private connection.

2
Navigate to Account Settings

Click on your profile icon in the top-right corner of the screen, then select "Account Settings" from the dropdown menu.

3
Open the Responsible Gaming Section

Inside Account Settings, find the "Responsible Gaming" tab. This is where all your player protection tools are located — limits, cooling-off, and self-exclusion.

4
Select Self-Exclusion and Choose Your Period

Click "Self-Exclusion," then choose your preferred duration: 6 months, 1 year, 3 years, or permanent. Read the confirmation details carefully before proceeding.

5
Confirm and Done

Click "Confirm Self-Exclusion." Your account is locked immediately. You'll receive a confirmation email at your registered address. Any pending withdrawals will be processed to your verified payment method (GCash, PayMaya, BDO, BPI, or Metrobank).


78ph, PAGCOR, and Player Protection

78ph operates under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR), which sets the standards for responsible gaming across all licensed operators in the Philippines.

PAGCOR Licensing and Oversight

78ph holds a valid PAGCOR license, which requires us to maintain responsible gaming programs, enforce the 21+ age restriction, and submit to regular audits. PAGCOR's responsible gaming framework is one of the most comprehensive in Southeast Asia, and 78ph is fully aligned with its requirements.

PAGCOR's responsible gaming program includes player education, operator compliance monitoring, and support for problem gambling treatment services across the Philippines — from Metro Manila to Cebu, Davao, and beyond.

Support Resources in the Philippines

If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. PAGCOR operates responsible gaming desks at its licensed venues, and the Department of Health (DOH) provides mental health support services nationwide.

The National Center for Mental Health (NCMH) crisis hotline is available for Filipinos who need immediate mental health support. You can also speak with a trusted family member, a barangay health worker, or a licensed counselor in your area.

NCMH Crisis Hotline: 1553  |  DOH Hotline: 1800-10-DOH-CALL (364-2255) — displayed as plain text for reference only.

78ph's Responsible Gaming Policy — Key Principles

78ph's responsible gaming approach is built on four core principles that guide every decision we make about player protection:

  • Prevention: Robust age verification and identity checks stop underage gambling before it starts.
  • Empowerment: Players have full control over their own limits and can adjust them at any time without needing to contact support.
  • Early intervention: Reality check reminders and session alerts help players recognize when their gaming is becoming excessive before it becomes a problem.
  • Support: When a player needs help — whether it's a cooling-off period or a permanent self-exclusion — 78ph's team responds quickly, compassionately, and without judgment.

PAGCOR-Licensed Operator

Committed to responsible gaming standards across the Philippines.


Tips for Keeping Gaming Fun on 78ph

A few simple habits go a long way toward making sure your time on 78ph stays enjoyable and within healthy boundaries.

Set a Budget Before You Play

Decide how much you're comfortable spending before you open the app. Treat it like a night out — once the budget's gone, the session ends. Use 78ph's deposit limit tool to make this automatic.

Play for Fun, Not to Recover Losses

Chasing losses is one of the most common signs of problem gambling. If you've hit your loss limit for the day, log out and come back another time. No game on 78ph is worth financial stress.

Take Regular Breaks

Step away from the screen regularly — grab a snack, call a friend, or take a walk around your neighborhood in Quezon City or Cebu. Gaming is better when it's one part of a balanced day.

Talk Openly About Gaming

Don't hide your gaming activity from family or friends. Keeping it open and honest is one of the best safeguards against it becoming a problem. If someone close to you expresses concern, listen to them.

Play Responsibly with 78ph

Ready to Play? Set Your Limits First.

Join thousands of Filipino players who enjoy 78ph's game library the right way — with a budget in mind, limits in place, and fun as the goal. Register today, set your deposit limit on day one, and play with confidence. Remember: 78ph is strictly for players aged 21 and above.

Already a member? Log in here and check your responsible gaming settings today.  |  Questions? Visit our FAQ.

Gambling can be addictive. Play responsibly. 78ph supports responsible gaming for all Filipino players. 21+ only.